Returns Policy

Returning an unwanted item?

We hope you love what you've ordered, but if you're not 100% satisfied with any item, we've made our returns simple:

• You can return any item within 14 days, including sale items or items purchased with promotional discounts. (Your 14 days start from the date on your receipt, or from the date when you received any items you bought online).
• Items must be unworn and in their original condition.
• Contact must be made via email or contact form stating which products are being returned and for what reason.
• All refunds will be issued to the original method of payment and in the original tender currency (unless otherwise stated).

Please note: We are unable to accept any items that have been returned outside of the time period above, or that are worn or in an unsellable condition. For hygeine reasons we cannot accept returns or exchanges on pierced jewellery, face coverings or underwear/ swimwear.

 

Please allow up to 15 working days for your refund, from the date you send your parcel back to us. You'll receive an email when it has been processed. Please hold on to your proof of returns until you have received your refund.